Cancellation of a transaction is not permitted once the product has been ordered by a Buyer. However, Heyitsrosey may allow cancellation of an order if the Buyer does not make a payment or does not pay on time.

the Buyer receives an item that is not as described in the listing, is sent the wrong item, or is sent a damaged item. the Buyer must report the problem to us within 3 (three) days of delivery through “Contact Us”. And the item’s packaging should not be opened, the tag can’t be cut off. Items may be returned to the us or refund.